Indonesia's Online Single Submission (OSS) system is the single entry point for obtaining business licenses. Understanding how it works — and where it can slow you down — is essential before you begin.
OSS (Online Single Submission) is Indonesia's integrated online licensing platform, managed by the Investment Coordinating Board (BKPM). It was redesigned in 2021 under Government Regulation No. 5/2021 to introduce a risk-based licensing approach (OSS-RBA), replacing the previous one-size-fits-all permit system.
Every business operating in Indonesia — domestic or foreign — must register through OSS and obtain a Business Identification Number (NIB) before commencing operations.
| Risk Level | License Required | Typical Processing | Sectors |
|---|---|---|---|
| Low Risk | NIB only | Automatic / same day | General trading, consulting, most services |
| Medium-Low Risk | NIB + Standard Certificate | Automatic / same day | Small-scale manufacturing, food retail |
| Medium-High Risk | NIB + Standard Certificate (with verification) | 5–10 business days | Healthcare, food production, construction |
| High Risk | NIB + Business License (from technical ministry) | 14–30+ business days | Fintech, mining, pharmaceuticals, telecoms |
The NIB (Nomor Induk Berusaha) is a 13-digit business identification number issued through OSS. It serves simultaneously as the company's business registration number, taxpayer registration indicator, and customs identification number for import/export.
The NIB is the foundation of all subsequent licensing. No business license can be issued without a valid NIB. For PT PMA (foreign-owned companies), the NIB is issued after the company is incorporated and the Ministry of Law ratification is completed.
Access the OSS portal at oss.go.id. Registration requires the company's Ministry of Law ratification number, directors' NIK (national ID) or passport numbers for foreign directors, and a description of business activities using the Indonesian Business Classification Code (Indonesian Business Classification Code (KBLI)).
Selecting the correct Indonesian Business Classification Code (KBLI) code is critical — it determines your risk classification, applicable licensing requirements, and which technical ministry has oversight over your business.
A common issue for foreign companies: selecting an overly broad or incorrect Indonesian Business Classification Code (KBLI) code that triggers high-risk licensing requirements unnecessarily — or conversely, selecting a code that doesn't cover all intended business activities. Getting this right from the start saves significant time.
OSS issues the NIB and standard certificates, but sector-specific permits still come from the relevant technical ministries. For example, financial services licenses come from the Financial Services Authority (OJK); pharmaceutical approvals from BPOM; telecom licenses from the Ministry of Communication and Digital Affairs. OSS coordinates the process but does not replace these sector regulators.
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